Case Study: Industrial Manufacturer
A global manufacturer wanted to improve visibility across procurement, production scheduling, and plant-level operations. Their legacy BI setup depended on overnight batch processing, so operational decisions were often made on stale data.
Challenge
The organization used a mix of ERP exports, plant historian data, and manual spreadsheets. Leaders could not quickly identify supplier delays, machine downtime patterns, or production bottlenecks across sites. Report turnaround times were high, and teams lacked confidence in cross-functional metrics.
What We Did
- Designed an event-driven data ingestion pattern for plant telemetry and supply chain events.
- Created standardized KPI definitions for OEE, lead-time variance, and supplier reliability.
- Built role-specific dashboards for plant managers, procurement teams, and central operations.
- Introduced governed access controls and lineage to support auditability and compliance.
Business Impact
- 44% faster decision cycle time for production planning meetings.
- 22% reduction in expedite-related procurement costs.
- 18% improvement in throughput at two high-volume plants.
- Higher confidence in shared KPIs across operations and finance.
Why It Worked
Instead of only upgrading dashboards, we modernized the full path from source events to executive action. The program created a consistent and trusted operational view that helped leadership prioritize interventions earlier and with lower risk.